Welcome to the Highways Service Information Centre
The 'Yoti CitizenCard' has replaced the BITE card scheme.
The BITE proof of age card is no longer being issued.
Essex County Council has reached agreement with Yoti-CitizenCard to provide a proof of age card in Essex.
The Yoti CitizenCard is a Proof of Age card available free of charge via Essex schools and colleges or for a reduced cost of £5 from CitizenCard (normal cost £15), provided you live or attend school in Essex.
You can apply for a FREE Yoti CitizenCard through your school or college. Schools and Colleges should contact essex@citizencard.com for information about how to issue cards.
For further information please see https://www.citizencard.com/yoti-citizencard-new-id-solution-for-the-uk
Any cards issued between October 2018 and December 2018 where the pass holder is due to change age bands will have a replacement (Yoti Citizen) card automatically issued.
If a Yoti CitizenCard is lost or stolen a replacement card can be obtained at a cost of £2 here provided you live or attend school in Essex.
If your bus driver refuses to accept your Yoti CitizenCard, please refer to the bus operator concerned.
As your Yoti CitizenCard displays the Home Office and police-backed PASS hologram it should be accepted by Essex retailers but this cannot be guaranteed. If a retailer refuses to accept your Yoti CitizenCard please refer to info@pass-scheme.org.uk
Your Yoti CitizenCard can be used as a library card in Thurrock. If you are using your Yoti CitizenCard on a bus which travels across Essex into Southend and Thurrock the bus driver should recognise your card. However, bus services operating wholly within Southend or Thurrock may not.
Schools should contact passenger.transport@essex.gov.uk if further information is required regarding arranging for site visits to issue cards for groups of students.
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