Check the progress of an existing query
Use your reference number or search location and click on the issue to view its current status.
Enter the reference number:
Enter the postcode (without spaces e.g. CM11JR), town, street name or zoom in on the map:
Flooding and blocked drains
Traffic Lights/Street Lights
Potholes and road surface
Pavements, kerbs & cycle paths
Public Rights of Way (PRoW)
White/yellow road lining or signs
Roadworks (Traffic Management)
Bus stops, bins, benches, barriers or bollards
Trees, bushes, weeds or verges
Obstruction or encroachment on highway land
To submit a report you will need to zoom in until you can see house numbers and any reported issues.
Unable to locate this reference number.
This could be because:
The reference number entered is incomplete or incorrect - either try again or search using the location.
The system is updated every 24 hours - therefore if you only just submitted the enquiry please try again later.