Welcome to the Highways Service Information Centre
Not all bus shelters belong to/are the responsibility of Essex County Council. Shelters can also belong to bus shelter companies or Borough/ District/ Parish Councils. If you notice a problem with a bus stop or shelter, please Tell us online
If a shelter is not the responsibility of Essex County Council, the responsible authority is notified on the same day the report is actioned.
An urgent request is generally anything that is deemed as dangerous to the public, and is normally attended to in 1-2 days. Urgent requests include
A standard (non urgent) request is normally attended to within one month. These include:
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